Recipe That Puts You First
Our main goals are to save you headaches by printing as quickly as possible, providing customer service that only a mom and pop business could provide, offering overnight shipping options from UPS, and giving competitive pricing by researching our competitors. By aligning our goals to meet your needs, we can achieve customer satisfaction. We strive to get your product to you, in the right amount of time, at a price that makes you look good, and all the while knowing you've got a friend in the printing business.
Since 1992 we've been bringing you the best service and materials we can.
Our customers that have been with us over the years all know us by name. Becoming business partners is all about trust and we want to earn your trust by proving that we can print what you need and when you need it. The biggest part of our customer service is communication. We will be calling you after you place an order to make sure that all the of details are correct. After that, if your product is custom, we will send you a proof for you to approve before we print. After that we always want to know if UPS delivered your package safely, so we'll follow up with an e-mail to hear that everything went well. If anything is damaged in shipping, then this is the time we will discuss getting a new product out as quickly as possible.
Everyday we push to make sure that your products are printed on time and as quickly as possible. Tight deadlines might as well be our middle name because we will go above and beyond to meet them. Some products can be produced as quickly as the same day and some products will take 7-10 business days to complete. Communication is key when meeting deadlines because we proof back and forth to make sure you get the perfect product. Call us to find out how long it will take to print your product and if we can meet your deadline.
Overnight Shipping Available
When that product needs to be there, we offer overnight shipping through UPS. Overnight and Overnight Early A.M. are available in the shipping options during checkout. All overnight shipping is expensive, so it's best to work with us consistently. When we work together consistently, then you can convey the urgency of a product before it becomes an emergency.
Check the UPS Ground shipping map to see how far away from us we are using the Ground method.
Price Research Comparisons
Everyday we search the internet to make sure our prices are matching or beating our competitors. Items that are more expensive than the competition generally indicate the higher quality of our product. For example, a foam board sign is a fraction of the cost of our PVC board sign because of how much more durable it is. In the product descriptions, we try to convey the difference in material choice to make sure you know exactly what type of material you are getting and what the benefits are for paying more or less. Lets face it, there's no way we could be in business for over 20 years without offering competitive prices, right?
We get lots of "new" and "outrageous" ideas. We try to keep up with advertising trends by offering custom cut signage and banners. We have digital die cutting available on all of our materials that we offer, but there are so many possibilities that we have trouble listing them all on our website. Use our contact info in order to propose your idea to us and see if we can do it.
If you have had a custom print job done by us, please send a picture, we love to show off our customers' creativity.
We are a CT Sign Printing Company
Blue Wave Printing was started in 1992 with shipping custom calendars across the country. Since then we have come a long way, offering many more products. Being located in Manchester, CT, right near the highway, makes us an easy stop for shipping and pick up. There are a lot of sign companies in the area, but we differentiate ourselves by offering large, direct to rigid material, printing. Want to know more about us? Click on our "About Us" tab
What Our Customers Say
" Dear Debbie, thank you so much for all of the help on this project. I could never have done it without you! Looking forward to working with you this year. " - Heather from Jewish Teen Learning Connection (West Hartford, CT)